Guide · 2026 05

What to Do If You Have a Scooter Accident in Bali

Nobody plans to have an accident, but knowing what to do immediately after one can make a significant difference - for your health, your finances and your legal situation.

Step 1: Safety first

Before anything else, get yourself and the bike off the road. Bali's traffic doesn't stop for accidents - staying in the road risks a second collision. Move to the side even if you're injured.

Check for injuries carefully. Adrenaline masks pain, so take 60 seconds to actually check your arms, legs, head and torso before concluding you're fine. Wrist and collarbone injuries from scooter falls are easy to miss initially.

Step 2: Call for help if needed

  • Ambulance: 118 (national) or 119
  • For serious injuries, don't move the person - call an ambulance and wait
  • Most Bali hospitals will not visit an accident scene - you'll need to go to them
  • Nearest hospital: BIMC Kuta (tourist-focused, English-speaking), BIMC Nusa Dua, or RS Kasih Ibu Denpasar
  • For injuries: go to a private hospital, not a government one - the level of English and urgent care is significantly better
  • Step 3: Document everything before moving anything

    This is critical and time-sensitive. Before any bikes move:

  • Photograph both vehicles from multiple angles
  • Photograph the road surface, any debris, skid marks
  • Photograph your injuries (even minor ones)
  • If there are witnesses, ask for their contact details
  • Take a video walkthrough of the scene
  • Note the exact location (Google Maps pin)
  • Screenshot the time and date
  • Step 4: Handle it locally if possible

    Minor accidents in Bali are often resolved at the roadside between both parties - a cash payment for minor damage is common and usually faster than involving police or insurance.

    For a minor scrape with no injuries and minor bike damage, a roadside agreement is the norm. Both parties agree on a compensation amount, money changes hands, and everyone moves on. Keep this proportional - 200,000–500,000 IDR for a mirror or small scratch is typical.

    Step 5: Call the rental owner

    Call the owner as soon as it's safe to do so - even before you deal with the other party if there's no injury. Owners have experience handling these situations. If someone hit you and you can keep them at the scene until the police or the owner arrive, the owner will usually shift the claim onto them and settle it between themselves. You stay out of it.

    Do not attempt to hide damage. The owner will find it. Calling immediately shows good faith and usually results in better outcomes than being caught later.

    From our experience

    There are almost no road cameras in Bali, and police rarely sort out who was at fault on the spot. In practice the rider of the rental bike often ends up responsible. And if you ride without an International Driving Permit or after drinking, you are at fault regardless of what happened.

    Step 6: Police report (when needed)

    A police report (laporan polisi) is required if: someone is seriously injured, significant vehicle damage is involved, or you need documentation for an insurance claim.

    Call 110 for police. Be aware that police response in Bali can be slow - sometimes hours. For minor incidents without injuries, a police report is often unnecessary and not worth waiting for.

    Step 7: Contact your travel insurance

    Contact your travel insurer as soon as possible after seeking medical care - most policies require you to report incidents within 24–48 hours. Have your policy number, incident details and any documentation ready.

    Important: your insurer may ask whether you held a valid motorcycle license at the time. This is why having an IDP matters - it directly affects your coverage.

    Insurance guide - what's actually covered in Bali

    FAQ

    What's the emergency number in Bali?+

    118 or 119 for ambulance. 110 for police. BIMC Hospital Kuta (English-speaking): +62 361 761263. For non-emergency situations, most accidents are resolved at the roadside without calling any official services.

    Do I need to call police after a scooter accident in Bali?+

    Only if there are serious injuries, significant vehicle damage, or you need documentation for insurance. Minor accidents without injuries are commonly resolved at the roadside in Bali without police involvement.

    Will my travel insurance cover a scooter accident in Bali?+

    Only if you hold a valid motorcycle license (usually an IDP) at the time of the accident, were wearing a helmet, and your policy doesn't exclude motorcycle riding. Check your policy specifics before renting, not after an accident.

    What if the other person demands too much money?+

    Stay calm. Don't agree to anything that feels unreasonable. Call the rental owner for support. If you feel pressured, call police (110). Having documentation (photos, video) of the actual damage protects you in any dispute.

    Should I go to a public or private hospital in Bali?+

    Private hospital for anything non-trivial. BIMC Kuta and BIMC Nusa Dua are specifically designed for tourists - English-speaking staff, international-standard facilities, and experience handling insurance claims. Government hospitals are significantly harder to navigate without Indonesian language skills.

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